Fulfillment Policy for CPM Electronics

At CPM Electronics, we are committed to ensuring our customers have a seamless shopping experience. Below are our policies regarding order fulfillment, refunds, deliveries, returns, and cancellations.

1. Refund Policy:

  • We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, please contact our customer service team within 30 days of receiving your order to initiate a refund.
  • Refunds will be processed to the original payment method used during the purchase.
  • Please allow up to 7 business days for the refund to reflect in your account.

2. Delivery Policy:

  • All orders are shipped within 2 business days of purchase.
  • We use USPS for all our shipments.
  • Once your order is shipped, you will receive a tracking number via email, allowing you to track the progress of your delivery.

3. Return Policy:

  • Customers can return purchased goods within 30 days of receiving the order.
  • To initiate a return, please contact our customer service team with your order details.
  • Items must be returned in their original condition. Any damaged or used items may not be eligible for a return.
  • Return shipping costs will be the responsibility of the customer unless the return is due to a mistake on our part.

4. Cancellation Policy:

  • If you wish to cancel your order, please do so within 24 hours of placing it. After this period, we cannot guarantee the cancellation as the order might have been processed for shipping.
  • For subscription-based products or services, customers can cancel their subscriptions by contacting our customer service team. Please provide at least 48 hours notice before your next billing cycle to ensure the cancellation is processed in time.

Building Trust with Our Customers: We believe in transparency and fairness in all our policies. Our aim is to build trust and ensure our customers have a positive experience shopping with us. If you have any questions or concerns about our fulfillment policies, please don’t hesitate to reach out to our customer service team.